Frequently Asked Questions

Welcome to Ella Dynae!


We are happy you have chosen to explore our world of creative, child-friendly and quality costuming for faeries, princesses, and anyone else who loves to combine imagination with beauty. Years of experience from both a mother and daughter perspective on dressing up have combined in Ella Dynae to create costumes we always wished we had, and that we hope you will enjoy. We welcome feedback on how to improve our current products and create new products that will make you happy. Our heart is in this, and we care!


Richelle and Pam

Frequently Asked Questions

Q: Will the costume be itchy for my child to wear?



A: Every surface that touches skin is lined with soft fabric, because a costume that itches makes everyone grumpy. We also took great care in our choice and placement of tulles, laces and trims with this issue in mind. We even designed the headpieces to be as soft and comfortable as possible. Our test subjects reported no problems with itchiness.
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Q: Can I wash my Ella Dynae costume?

A: Ella Dynae costumes are made to be as washable as possible, but tulle can lose starch and flowers can unravel, so hand washing and spot cleaning are recommended. Do not dry clean, and see insert (included with each costume) for washing instructions on specific costumes.
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Q: Can the costumes be made in custom sizes or colors?



A: Yes, all of our costumes are custom made to order based on your child's measurements. Many of our costumes can also be made in custom colors for no additional charge. Please feel free to peruse our color chart for all available colors.

 

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Q: How long will the costumes fit my child?

A: Obviously much of this answer depends on how fast your child grows and specific body proportions of your child. However a long-term fit was a priority in our design process, and we are proud of the end result.

We tested the costumes on children of varying sizes, and found that they did quite well on about a 3 year age span. On a smaller child the skirts can be worn above the waist to shorten them, and are predictably adorable. If the leotard is a bit baggy, it still works very well. On a larger child, even the full length crinoline skirts look beautiful at a length above the ankles, and the faerie skirts look great at any length.

The leotards have extra stretch in the torso and shoulders which allows for growth while retaining comfort. The Jasmine genie pants can be worn on the waist but most of the older girls in our tests preferred to wear them around the hips. The ankles are banded with stretch velvet so the pants can puff out nicely around the ankles or be stretched out full length without compromising appearance. When you combine these factors the genie pants have about a 6 inch leeway in length fit.
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Q: How long will my costume last?

A: This depends largely on how well it is cared for and how much wear and tear it receives. We opted for fabrics that were a bit more durable and paid careful attention to construction techniques, but the costumes are still made out of satin, velvet, lace, bridal tulle, organdy, etc. and should be treated accordingly to prolong the life of the pieces. If you damage a costume piece you can contact us to purchase replacement pieces.
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Q: Where are the costumes made and who makes them?

A: All Ella Dynae costumes are handmade to order in the U.S. in the Ella Dynae studio in Oregon, by qualified Ella Dynae staff.
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Q: Will the costumes be comfortable to play in?



A: All of our young test subjects and models reported a high level of comfort and willingness to play while wearing the costumes. In fact the only problems arose when trying to persuade the models to stop playing in the costumes once the 'official' testing had been completed.
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Q: Are the princess skirts heavy or uncomfortable with the steel hoop in the petticoat?

A: Our test subjects certainly did not find them to be heavy or uncomfortable. The plastic coated steel hoop is securely encased in a strong, but soft casing and swings lightly when you walk, which most girls have a very positive reaction to. The crinoline skirts are not meant for climbing or running, but are lightweight and comfortable to wear for princess activities such as dancing and twirling.
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Q: What is included in the shipping cost?



A: Several of the costume pieces are fairly large, so naturally relatively large boxes are required to pack the costumes safely (especially the princess crinolines and wings!). A lot of thought and effort was put into designing the packaging for each costume; we did our best to come up with the safest and most cost effective method to ensure that the costumes reach you in perfect condition. Our shipping costs always include insurance, a tracking number and signed-for delivery.
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Q: Is there a way to get the costume more quickly?

A: If you are ordering a costume for a special event and need it quickly, please let us know and we will do our best to accommodate your request. In some cases we may be able to send out your costume within a few days. We appreciate your patience and please be assured that we always do our best to create and ship your costumes as soon as possible!



Priority 2-3 day shipping is also available. (Please see our shipping policy for exact prices) If you would like your costume sent priority, please get in touch with your choice of costume (and size) and we will post a special listing for you with the upgraded shipping price.
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Q: How long will it take to make my costume?

A: All Ella Dynae costumes are handmade to order in the U.S. in the Ella Dynae studio in Oregon, by experienced Ella Dynae staff. Our standard construction time is 8-12 business days, but in most cases your costume will be shipping out sooner. Rush orders are also available for an additional charge and can usually be shipped within 1-3 days. Please get in touch for details!
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Q: Are the costumes safe for a young child to play in?



A: All of our costumes are made of fabrics purchased from certified US textile suppliers and much thought was put into the design and construction of each costume to make them as safe and comfortable to wear as possible. With that in mind, we highly recommend adult supervision when the costumes are being worn, as even something as harmless as a satin ribbon has the potential to be misused. All tiaras and jewelry are not recommended for use by young children without adult supervision.
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